As a SynMed® customer, you should expect top-notch support every step of the way. Our multi-lingual support team is always available to assist you. No daily maintenance is required with SynMed® systems, and ongoing preventative maintenance is performed on-site by Synergy Medical trained personnel on a quarterly basis.
Service requirements are diagnosed remotely through a permission-based VPN connection, and 95% of service requirements are accomplished remotely. In the event we need to dispatch a technician, the goal is to have our locally based service representative on-site within 4 hours of dispatch.
The Synergy Medical Service Agreement includes:
If you need to contact us right away, dial us by phone at 866 764-7966, or fill out the form below to send our support team a direct email.