As a SynMed customer, you should expect top-notch support every step of the way. Our multi-lingual support team is always available to assist you.
The SynMed team provides live customer service by phone and email 24/7.
No daily maintenance is required with SynMed systems, and ongoing preventative maintenance is performed on-site by SynMed trained personnel.
Service requirements are diagnosed remotely through a permission-based VPN connection, and the vast majority of service issues are resolved remotely. In the event we need to dispatch a technician, we dispatch our locally based service representative.
SynMed has an experienced team of technicians and also works with trusted service partners to ensure fast and consistent on-site support across the continent.
The Synergy Medical Service Agreement includes:
If you need to contact us right away, dial us by phone at 866 764-7966, or fill out the form below to send our support team a direct email.