Leadership Team

Samantha Cockburn, B.Sc., MBA


Samantha joined the SynMed team in 2016.

With 15 years of experience within the pharmacy industry, she represents the SynMed business in aligning with the broader objectives of Parata and Becton Dickinson (BD). She ensures that things run smoothly at the SynMed site, and is responsible for the commercial, marketing and product development strategy to meet our customers’ needs. 

Hailing Synergy Medical as a “dynamic environment” with a “fantastic team”, she leads with integrity, respect, and kindness.

Samantha has been based in Montreal for most of her career but is originally from the U.K. She embodies the adage that nothing great was ever achieved without enthusiasm, which she applies to both work and pleasure. She thoroughly enjoys what she does, as well as travelling, cottaging, skiing, and meeting interesting people.

Abdou Chalah, B.Eng., MBA


With nearly 30 years of experience, Abdou joined SynMed as an engineer over 11 years ago and directs our R&D Teams.  Brilliant and creative, he is very dedicated to Synergy and enjoys making a positive impact on people’s health through his work. He believes in following through on commitments and respecting others, and in his free time enjoys music, fishing and playing volleyball and soccer.

Don Chandler, B.Eng.


Don has worked in high tech production and engineering environments for over 30 years, and joined the SynMed team in 2016. In this role, Don oversaw the modernizing of our production processes and a transition to lean manufacturing.  He enjoys both the people and cutting-edge technology at Synergy Medical. Don is a straight-talking, honest leader who cares for a stable of horses in his free time.

Mark Rinker


Mark has been in the pharmaceutical industry for over 33 years. Originally from Ontario, Mark holds dear values like honesty, integrity, and respect, and his career at Synergy aligns with these values. He understands the importance of medication adherence and appreciates that his teammates share his passion and are able to contribute to improved health outcomes utilizing technology. In his free time, he can be found cycling, running, sailing, reading, playing hockey, or hanging out with his cat, dog, and now – first grandchild.

André Lecours, B. Eng.


André is one of our most tenured employees and has been with SynMed since our very first system was installed in 2008. With almost 20 years of industry experience, he values our customer-driven leading technology and tackling the day-to-day challenges of operating in this growth market. André is also a member of Quebec’s Ordre des Ingénieurs, a self-regulatory body that governs Quebec’s 55,000 professional engineers. In his free time, he enjoys hiking and cross-country skiing.

Stéphanie Bessette, R.Ph.


A pharmacist herself, Stéphanie joined SynMed in 2019 after working with our technology for 7+ years. She has owned two pharmacies and enjoys the opportunity she has at SynMed to help other pharmacists grow their businesses. Originally from Ste-Hélène-de-Bagot, a small village in Québec, she enjoys the small business feel at Synergy. In her free time, she loves to ski and spend time with her family and 5lb poodle, Heidi.

Stéphan Lessard


Stéphan officially joined Synergy Medical in 2011, though was involved from the early days and is the architect behind SynMed’s proprietary software. An engineer with a Master’s Degree in Applied Microbiology, Stéphan appreciates SynMed’s commitment to constantly improving and developing our technology, and the regular influx of challenging projects. Originally from Saguenay, Québec, he enjoys downhill skiing, hiking, camping, and sailing.

Dave Joyal

Dave Joyal, RPH, MBA


As Sales Director and a Pharmacist himself, Dave prides himself on being laser focused on the customer experience. Passionate about building a best-in-class customer journey at Synergy Medical, Dave appreciates the innovation made available to our customers and believes it sets us apart from our competitors.

An avid outdoorsman, Dave grew up on a cucumber farm in Quebec and enjoys classic Canadian pastimes like mountain hiking, drinking, and playing ice hockey.