Leadership Team

Jean Boutin

PRESIDENT & FOUNDER

As the President and Founder of Synergy Medical, Jean is passionate about pharmacy automation and technology. He earned a Business degree from Ottawa University and started his career with Baxter. His last 8 years with the company revolved around automation, specifically in the Productivity Systems division. Upon sale of this division to AutoMed, Jean moved into the world of community and Long Term Care pharmacies. It was during those years that he identified the need to automate blister pack production, and also realized that the benefits of multi-dose blister packs outweigh those of strip packaging. This experience led Jean to start Synergy Medical. After dedicating five years to develop with a specialized group of engineers and programmers the first SynMed^® officially launched in 2008.

Samantha Cockburn, B.Sc., MBA

VICE PRESIDENT OF MARKETING & CORPORATE DEVELOPMENT

Samantha has worked within the pharmacy industry for over 15 years, and joined the SynMed^® team in 2016. Based in Montreal, she drives Strategic Marketing and heads the Customer Experience team that accompanies all new SynMed^® customers toward achieving optimal use of our technology in their particular pharmacy environment. Hailing Synergy Medical as a “dynamic environment” with a “fabulous team to work with”, she leads with integrity, respect, and kindness. Originally from the U.K., she believes in the mantra “work hard, play hard” and thoroughly enjoys what she does, as well as traveling, skiing, and wining & dining with interesting people.

Abdou Chalah, B.Eng., MBA

VICE PRESIDENT OF COMMERCIAL OPERATIONS, INNOVATION & TECHNOLOGY

With nearly 30 years of experience, Abdou joined SynMed^® as an engineer over ten years ago and directs our Technical Support Teams and R&D efforts. Brilliant and creative, he is very dedicated to Synergy and enjoys making a positive impact on people’s health through his work. He believes in following through on commitments and respecting others, and in his free time enjoys music, fishing and playing volleyball and soccer.

Don Chandler, B.Eng.

VICE PRESIDENT OF PRODUCTION,ENGINEERING & PROCUREMENT

Don has worked in high tech production and engineering environments for over 30 years, and joined the SynMed^® team in 2016. In this role, Don oversaw the modernizing of our production processes and a transition to lean manufacturing. He enjoys both the people and cutting-edge technology at Synergy Medical. Don is a straight-talking, honest leader who cares for a stable of horses in his free time.

Samuel Emery, CPA, CMA

DIRECTOR OF FINANCE

Samuel joined Synergy Medical in 2019 as our Finance Director. With 15+ years of experience, he appreciates the innovation and expertise he sees in the company, as well as the commitment to in-house development. Originally from the south shore of Montreal where he has fond memories of fishing with his father, he values family and respect, and in his free time enjoys playing guitar, spending time with his kids, gardening, wine, and hanging out with his cat named Biscuit.

André Lecours, B. Eng.

DIRECTOR OF INSTALLATION PROJECTS

André is one of our most tenured employees and has been with SynMed^® since our very first system was installed in 2008. With almost 20 years of industry experience, he values our customer-driven leading technology and tackling the day-to-day challenges of operating in this growth market. André is also a member of Quebec’s Ordre des Ingénieurs, a self-regulatory body that governs Quebec’s 55,000 professional engineers. In his free time, he enjoys hiking and cross-country skiing.

Stéphanie Bessette, R.Ph.

DIRECTOR OF CUSTOMER EXPERIENCE

A pharmacist herself, Stéphanie joined SynMed^® in 2019 after working with our technology for 7+ years. She has owned two pharmacies and enjoys the opportunity she has at SynMed^® to help other pharmacists grow their businesses. Originally from Ste-Hélène-de-Bagot, a small village in Québec, she enjoys the small business feel at Synergy. In her free time, she loves to ski and spend time with her family and 5lb poodle, Heidi.

Stéphan Lessard

DIRECTOR OF IT DEVELOPMENT

Stéphan officially joined Synergy Medical in 2011, though was involved from the early days and is the architect behind SynMed^®’s proprietary software. An engineer with a Master’s Degree in Applied Microbiology, Stéphan appreciates SynMed^®’s commitment to constantly improving and developing our technology, and the regular influx of challenging projects. Originally from Saguenay, Québec, he enjoys downhill skiing, hiking, camping, and sailing.

Dave Joyal, R.Ph., MBA

DIRECTOR OF PROFESSIONAL AFFAIRS

As Director of Professional Affairs and a Pharmacist himself, Dave prides himself on being laser focused on the customer experience. Passionate about building a best-in-class customer journey at Synergy Medical, Dave appreciates the innovation made available to our customers and believes it sets us apart from our competitors.

An avid outdoorsman, Dave grew up on a cucumber farm in Quebec and enjoys classic Canadian pastimes like mountain hiking, drinking, and playing ice hockey.

Guylaine Désautels, M.Sc., CRHA

DIRECTOR OF HUMAN RESOURCES

After over 25 years in her field, Guylaine joined SynMed^® in 2018 as our Director of Human Resources. She is a solutions-oriented leader who believes in putting employees first, and developing the talents throughout our team. She appreciates SynMed^®’s high level of professionalism and the opportunity it provides to make a difference in the lives of employees and customers. Originally from Châteauguay, QC, Guylaine lives life to the fullest, and enjoys mountain biking, paddle boarding, boating, skiing and tennis.

Alain Gauthier, B. Eng.

DIRECTOR OF QUALITY AND CONFORMANCE

Alain has 30 years of industry tenure, and joined SynMed^® in 2019. A loyal, results-oriented team player, he appreciates the team’s commitment to innovation, the flexibility of our management, and our strong customer focus. Originally from Joliette, Québec, he enjoys painting, gardening, spending time with family, and reading.

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